Pipelines indicate a job's progress — you can update them manually to keep track of the status of a job.
On the Dashboard, the default jobs list shows jobs where one or more pipeline stages is incomplete. When all stages are marked as complete, a job is considered complete and removed from the default view.
We create pipelines for you when we setup your account. They can also be customised to match your internal process.
Here's a typical pipeline for an asbestos survey that has five stages. These mirror the real-life steps a surveyor must go through to complete a survey.
We can customise the stages to match your process.
There are 4 possible states for a pipeline stage:
Incomplete - indicates the stage has not been completed
Work in Progress - the stage is currently being worked on
Snag - shows that there's an issue with the stage that needs addressing
Complete - shows the stage has been completed
The All Pipelines Dashboard view shows each pipeline as colour-coded stages. Hover over each pipeline stage shows its name and current status.
When filtered to show a specific pipeline, the job list shows each stage separately and displays the state icons.
You can change state of a stage within a job. Click the stage you wish to change, then select the desired state.
You can view and update pipeline stages on the Mobile App, too. Getting into the habit of updating pipeline stages is a great way to communicate progress with your team; for example if you've just finished the site work, changing that stage to complete notifies the office so they can start the next task.
Tapping on a stage brings up the edit menu. Select the required state and the pipeline is immediately updated on the Mobile App and Dashboard.
If your device is offline the pipeline shown on the app is updated immediately and the change is synced to the Dashboard when the device goes back online.