We understand that our clients may have quiet spells. Perhaps you're subcontracting to another company or taking a break from work, and you're not using our software right now.
Whatever the reason, we don't want you paying for Flow if you're not getting value. So, we encourage you to pause your subscription to save money in these cases.
No, you won't be penalised for pausing your subscription, You can pause and resume your subscription at any time, and your data will remain intact, exactly as you left it!
There's currently no way to pause your subscription using the Dashboard.
So please raise a support ticket and we'll sort this out for you. Let us know you want to pause your subscription and we'll do the rest.
At the end of your current billing period:
To resume your subscription you can re-subscribe to the paid plan anytime.
Learn more about Upgrading to a Paid Plan.